cancellation policy

  • If your  trip or expedition is cancelled by you more than 28 days prior to the start date, payments other than the 30% deposit will be returned if you cancel in writing more than 28 days before the trip.  The 30% deposit is non refundable.
  • Unless you inform us in writing of any problems with your booking more than 4 weeks before your holiday start date the person responsible for the booking will still be liable for the full balance for the whole group.
  • If the number of overall days for the hire is reduced by the groups’ participants during the time during  which the trip / journey is taking place no refund can be considered.
  • Snowgoose Mountain Centre does not hire out on a 24hour / half day basis on multi day hires.
  • If the cancellation is made less than 28 days before the start date of the trip fees paid will be returned only if we manage to fill the booking elsewhere, minus the non-refundable 30% deposit plus an administration fee of £ 30.
  • Any changes to the original booking less than 28 Days prior to the start date are subject to the £ 30 administration fee.
  • Snowgoose Mountain Centre can take no responsibility or accept cancellations if part of your group decides: – a) they don’t want to come b) they can’t afford to come! c) They don’t like the look of the weather, no snow, too much snow, too wet, not enough water in the rivers, ice conditions not quite right! d) their boss will not give them time off work; e) or they decide to go paddling/climbing in Nepal!
  • We reserve the right to withdraw or modify at any time the arrangements advertised where necessary to do so. Should we have to cancel your trip, then you will be refunded in full.
  • The contract, of which this forms part, shall be governed by the law of Scotland.

 

Snowgoose Mountain Centre

  • April 2016